INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, you will receive the same product as ordered. Please note that the colour may slightly vary due to lighting effects and camera quality.

How do I know that my order is confirmed?

Once you complete the payment process, you will see the order confirmation details. Also you will receive an email or SMS on your registered mobile number.

Why is it necessary to have an account to shop at Home decor Centro?

You will have to register or create your account in order to shop at Home decor Centro so that you can have an easy personalised shopping experience. You can create your wish list, compare products and have it in your cart, You can also review our products.

How can I return an item?

Please note that we do not offer return or exchange services on any purchase. ALL SALES ARE FINAL SALE.

However in an unlikely event of a manufacturing defect the purchased item can be returned within 48 hours of receipt.
All you need to do is to ensure that the product is in its original condition, tags and packaging.

The logistics cost for sending the item back to Home decor centro will be borne by the customers which will be reimbursed to the customers.

Do you ship to my city or location?

Yes, we do ship at almost all location within India. Please do provide complete address along with pin code for a hassle free shipment.

Who do I contact if I have any queries related to the product , payment or otherwise?

You can mail to us at info@homedecorcentro.com or call at +91 7905489844. We will be happy to help.

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